We process refund through the same mode as that of the payment. If you made the payment through Credit Card/ Debit Card/ Net Banking, we will refund the amount to the same credit card/ Debit Card/ Net Banking account within 72 hours of approval of cancellation request.
If the cancellation request is received, we will deduct bank charges from your refund amount. The bank charges depends on the payment instrument used and usually ranges between 2% to 3% of the order value.
Refund is done by payment gateway. Kindly note that time period for refund depends upon your payment instrument used and usually ranges from 10 days to 15 days from date of payment.
If your cancellation request is received after we have shipped your order, we will deduct the courier charges in addition to the bank charges from your refund amount. We will be able to refund this amount once the shipment reaches back to our warehouse.
For Cash on Delivery order we can only provide refund through Cheque in favour of customer name on which customer has placed his/her order.
Refund can only be done within 30 day of purchase, after that we will not be to able to processs refund for your order.
We only accept returns if the product received by you is different from what you had ordered or is received in damaged and not working condtions.
If you find any kind of damage or product is not working than request you to please raise a return request within 24-48 hrs. So that we can do the neccesary arrangement for the pickup of product and provide you the replacement at earliest.
While returning the product please ensure that product returned with all the package content and with original packaging of the product.
We have also mentioned that the product comes with one year warranty. So if you find any kind of manufacturing defect with the product and you are facing proble with the service or manufacturer than request you to raise concern with us and will help you accordingly and if your order qualifies the return, than we'll arrange pickup from your address and provide you the replacement.
Being a customer oriented company we would like yo inform you that in any case you found an issue with the product after 30 days and you want the return the same than we can only able to provide you replacement or coupon of our website. So that you can make a fresh purchase on our website with the help of coupon as we are unable to provide you refund after 30 days.
We aim to deliver the products you purchase as fast as possible and in the most brilliant condition. Delivery is free for every purchase that is worth Rs. 1500 or more but below the mentioned amount there is a FLAT Rs. 50/- courier charges on every purchase.
To make the transaction transparent the price mentioned on the website is the final price. There are no extra taxes, hidden costs or additional shipping charges.
Our business days are (Monday - Saturday) except National holidays. No query will be entertained on Sunday or any other national holidays.
You can check the shipping status of your order with the help of airway bill number which we provide you after shipping of the product.
In case you want your orders at different-2 addresses than request you to place mulitple order, so that we can ship the product accordingly.
We will deliver the order within 2-4 working days and we can deliver within the India Only
If you want to cancel your order than please call us at +91-9821651311or you can mail us at “email@example.com”. We will be able to cancel the order only if we have not already shipped the product. We will not be able to cancel the order, once it shipped from our warehouse.
In case we are unable to deliver the product or if any pincode is not serviceable from our end than we will refund the whole amount without any deduction.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.
Verkoop IT Solutions Pvt. Ltd. will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulpting from anybody’s performance or nonperformance of our obligations. Verkoop IT Solutions Pvt. Ltd. shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages. The Buyer agrees that the Buyer will not hold Verkoop IT Solutions Pvt. Ltd. responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Verkoop IT Solutions Pvt. Ltd.and its affiliated company(s) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.
Verkoop IT Solutions Pvt. Ltd. has reserve the right to reject any order at any time without recourse. We also reserve the right to change the price of any time even after we receive the order.
While we try to get all the relevant information about the product which are listed on our site, from the reliable sources. If still you find any kind of mismatch or any issue with the product than we as a merchant shall not be liable for any loss or damage happen due to specification directly or indirectly. In any case you find such content related issue or any other issue related to specification or image of the product than you can mail us at “firstname.lastname@example.org”.
We as a merchant shall not be liable to any loss or damage or any fraud transaction due to using customer credit/debit card for any transaction on the website, its totally depend on the cardholder and its usage as we are not saving any card details on our website whatsoever.